Elite Support Center.

How can we help you master your time today?

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Direct Inquiries

Contact our core development team for complex technical issues or account inquiries.

Send an Email
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Technical Bug

Found a glitch in the chronometer or a theme issue? Help us polish the experience.

Report Issue
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Feature Ideas

Have a vision for a new luxury theme or utility? We build based on your feedback.

Request Feature

Frequently Asked Questions

Quick resolutions for the most common inquiries.

How do I set up Home Screen widgets? ▼
Long-press your home screen until the apps jiggle, tap the '+' icon in the top corner, search for "Project Countdown", and select from Small, Medium, or Large sizes.
Is my data synced via iCloud? ▼
Yes, all your countdowns are automatically synced across your iPhone, iPad, and Mac via your private iCloud account. We never have access to your private data.
How do I unlock Premium themes? ▼
You can upgrade to Premium through the Settings menu. Premium unlocks all elite holographic and obsidian themes, and removes all advertisements forever.
Why are my notifications not playing sounds? ▼
Ensure your device is not on Silent Mode and that "Allow Critical Alerts" is enabled in your iOS Settings → Project Countdown → Notifications.